Client Services
Housing and Intensive Housing Management support services provided to our tenants
- Helping to maximise entitlements and navigating our tenants through financial benefits available via DWP
- Managing and maintaining your home so you can live safely and in a quality environment
- Ensuring maintenance and periodic safety testing is effectively delivered along with the implementation of an increased housing management regime aligned to needs of our tenants
- Maintaining the safety and security of your home while conforming with all Health and Safety and Fire Safety regulations in place
- Adaptations for tenants with disabilities to create a bespoke environment
- Budget Planning and every day life skills
- Advice on move- on accommodation and alternative housing options
- General housing and support and signposting to specialist agencies such as, Mind, Mencap, CAB, Shelter
- 24-hour helpline to all tenants
